Frequently Asked Questions

Orders ship within 2-3 business days. US delivery takes 5-7 days, international 10-14 days. You'll receive tracking once shipped.

Yes! We ship worldwide with carbon-neutral logistics. International shipping costs are calculated at checkout.

Contact us within 2 hours of ordering at support@nailhavoc.com. Once shipped, we can't modify orders.

Yes! Free shipping on all US orders over $50. International thresholds vary by region.

Each set includes 30 nails in 15 sizes (0-14). Measure your nail bed width and match to our size chart included in the set. Between sizes? Go larger and file to fit.

Use the included nail file to shape the sides for a custom fit. Our sets are designed to accommodate most nail shapes and sizes.

Yes! With proper care and storage, sets can be reused 3-5 times. Use adhesive tabs for easy removal and reapplication.

Glue provides 1-2 week wear, adhesive tabs offer 3-5 day wear with easy removal for reuse. Both are included in every set.

Yes! All Nail Havoc products are 100% vegan and cruelty-free. We never test on animals.

5-10 minutes for a full set, including prep. Perfect for quick switches between streams or events.

With glue: 1-2 weeks. With adhesive tabs: 3-5 days. Longevity depends on application technique and daily wear.

Yes, but avoid prolonged water exposure in the first 2 hours after application. Pat dry after water contact for best longevity.

Absolutely! Add top coat for extra shine or paint over with regular polish. Remove with non-acetone remover to preserve the base finish.

Soak in warm soapy water for 10-15 minutes, then gently lift from the sides with the included wooden stick. Never force or pull aggressively.

Remove old adhesive with the prep pad or gentle acetone. Store in the provided case to prevent damage.

Yes! Use the included nail file or nail clippers to trim to your desired length. File in one direction for smoothest edges.

We accept returns within 30 days of delivery for unopened, unused sets. Contact support@nailhavoc.com to initiate a return.

Due to the custom nature of nail sets, we don't offer exchanges. However, our sets include 15 sizes to fit most users.

Contact us immediately at support@nailhavoc.com with photos. We'll send a replacement at no charge.

Yes! We partner with creators, influencers, and artists for exclusive drops. Email collabs@nailhavoc.com with your media kit.

We don't currently offer individual custom orders, but we take community requests for future collection drops. DM us your ideas!

Yes! Join our creator program for exclusive discount codes, early access, and commission. Details coming soon.